08 Dec Case Study: Singtel Singapore Social Media Win
Posted at 12:29h in Insights 0 Comments
Props to Singtel’s social media team for handling this like a pro. I love social media wins like these and they rarely come along. For a big corporate telco that has responded in such a witty manner, it’s definitely won plenty of new fans and placated a disgruntled customer.
You can read all about it here.
And the exchange:
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